FAQs

Frequently Asked Questions (FAQs)

1. Where is Sci Nest based?

Sci Nest is based in Australia, and we supply our products exclusively within Australia.

2. What types of products do you sell?

We offer a wide range of products across multiple categories:

  • Lab Equipment (Consumables, Glassware, Chemicals, Testing)
  • Dental Equipment (Disposables, Surgical, Orthodontic)
  • Cleaning & Safety Products
  • Office Supplies (Bulk orders available upon request)
  • Furniture (Heavy goods available upon request)

3. Do you offer bulk orders for office supplies and furniture?

Yes! For office supplies and furniture, we provide bulk order solutions. Please contact us for custom quotes and assistance with large orders.

4. Do you supply chemicals for laboratories?

Yes, we supply a variety of laboratory chemicals. Please ensure compliance with safety and regulatory requirements when ordering.

5. How can I place an order?

You can browse our website and place an order online. For bulk or custom orders, you can reach out to us via email or phone.

6. What payment methods do you accept?

We accept major payment methods, including credit/debit cards, PayPal, and bank transfers. Contact us for details on corporate payment options.

7. Do you offer shipping across Australia?

Yes, we deliver to locations across Australia. Shipping costs and delivery times vary based on product type and location.

8. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number to monitor your shipment’s progress.

9. What is your return and refund policy?

We accept returns on eligible items within a specified period, provided they are unused and in original packaging. Please refer to our Return Policy page for full details.

10. Do you provide warranties on your products?

Many of our products come with manufacturer warranties. Warranty details vary by product, so please check individual product descriptions or contact us for specific information.

11. Can I get a quote for a large order?

Absolutely! For large orders or specialized requests, please contact our sales team, and we’ll provide a custom quote based on your needs.

We’re happy to assist you with any questions or special requests!